When the customer seeks help, every second counts. Dinn equips the support team with accurate information to resolve issues faster — and better.
Keeping an eye on what customers are saying
Dinn integrates data from platforms like Reclame Aqui and Google My Business, allowing customer service to track complaints about availability and service at points of sale, with a contextual view.
Prevention instead of reaction
Knowing in advance where products may be lacking, the support team can act before the problem occurs — or, if it has already arisen, respond with more empathy and agility.
Most helpful and accurate responses
By accessing the updated stock data by store, the team can guide the consumer with reliable information — which prevents frustration and improves the experience.
